Privacy Policy
Our Privacy Policy describes the way we collect, store, use, and protect your personal information. “Personal information” refers to information that is associated with a specific person and can be used to identify them.
We collect personal information from those who wish to use the Ehab Majed Academy website or related web pages. By providing us with your personal information, you authorize us to process this information in accordance with the terms and conditions of this Privacy Policy.
We may amend the Privacy Policy at any time by announcing the amendment and posting the amended version on the site. The amended version shall be effective from the date of its publication. Following publication, your continued use of the site constitutes your agreement to the terms and conditions contained in the amended version regarding our processing of the personal information you provided.
We encourage you to check the site from time to time for announcements regarding any changes to the Privacy Policy.
1. Collection of Personal Information
As part of registering on or using the site, you will be asked to provide specific personal information, such as your name, shipping address, email address, phone number, and other similar information, as well as additional details like your date of birth or other identifying information. To verify your identity, we may also need to collect specific financial information, such as your credit card and/or bank account details.
You must enter this financial information in the “My Account” section or during the checkout process. We use this information for billing purposes and to fulfill your orders. Upon registration, you should not post any personal information (including financial information) anywhere on the site except for the “Account Management” section or the checkout page; this protects you from potential fraud or identity theft.
Information regarding your transactions and activities on the site will be collected. Please note that we may use your Internet Protocol (IP) address (a unique number assigned to your computer server or ISP) to analyze your activities and improve site management.
We may collect additional information about your computer (e.g., browser type) and browsing information (e.g., pages visited on the site), as well as the frequency of site use. Finally, we may collect information from or about you in other ways not specifically described here, such as communication with our customer support team or responses to surveys. We may also collect ratings and comments related to your use of the site. When personal information is aggregated for statistical purposes, it shall remain anonymous.
2. Use of Personal Information
We use your personal information to provide services and customer support, measure and improve our services, prevent illegal activities, and implement the terms of the User Agreement. Additionally, we use it to resolve issues, collect fees, provide promotional emails, and verify information with third parties. For example, we may share some personal information with banks or credit card processors to authorize services, or with third parties for fraud verification purposes.
While we are committed to maintaining your confidentiality, we may need to disclose your personal information to law enforcement agencies, government bodies, or third parties when required by court orders or other legal proceedings. This is done to comply with the law or when we believe that disclosure is necessary to prevent physical harm or financial loss, report suspicious activity, or investigate potential violations of the User Agreement or other rights, property, or safety of our users or others.
Information regarding the products you purchase will be displayed on the site. This may include details about your user ID, ratings, and comments. We do not sell or rent your personal information to third parties in the normal course of business and will only share it as described in this Privacy Policy.
By registering or using the site, you give us express consent to receive promotional emails about our services and updates about new features. If you do not wish to receive such messages, simply click the “unsubscribe” link available at the bottom of these emails. We also use your feedback for marketing purposes, and by providing such feedback, you agree to its use for these purposes. Certain personal data, such as name, address, and phone number, will be shared with shipping companies.
3. Accessing and Modifying Your Personal Information
You can access and review your personal information through the “My Account” page. If your information changes or is incorrect, you must update or correct it immediately either through “My Account” or by contacting customer service via the phone number or email provided on the site.
Please note that we will retain your personal information during and after your use of the site as required by law, to overcome technical obstacles, prevent fraud, assist in legal investigations, or take any other actions permitted by law.
4. Cookies
Like many websites, our site uses “cookies”—small files installed on your computer’s hard drive. When you visit certain pages, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information. They help us improve site performance and understand which sections are most frequently used. You are free to disable cookies through your browser settings, though this will not affect your general use of the site.
5. Protecting Your Personal Information
We take every precaution to safeguard your personal information against unauthorized access, use, or disclosure. All personal information is encrypted. However, the Internet is not a fully secure medium, and we cannot guarantee the absolute privacy of your information. You must enter your username and password every time you access your account or perform transactions. Choose your password carefully using a mix of numbers, letters, and special characters. Do not share your login credentials. If you suspect your account has been compromised, contact customer service immediately and change your password in the “My Account” section.
